One of the most prevalent and costly workplace issues in the inability to effectively hold others accountable for bad behavior. According to research from VitalSmarts and the authors of the New York Times bestseller Crucial Accountability, 95 percent of employees struggle to hold their colleagues and managers accountable for violated expectations. When people avoid holding underperforming colleagues accountable to their bad behavior, they waste time, resources, and morale—specifically, employees waste $1,500 and an eight-hour workday for every accountability discussion they avoid.
This webcast will teach you the methods and best practices needed to hold employees accountable for meeting exepctations - improving productivity.
Over the past twenty-five years, Joseph Grenny has taught and advised thousands of leaders on every major continent from the boardrooms of Fortune 500 companies to the slums of Nairobi, Kenya. He has advised CEOs and senior executives on more than a dozen major change initiatives—receiving credit from Lockheed Martin Aeronautics’ President as a key factor in helping the organization win the $200 billion Joint Strike Fighter program.
Joseph is coauthor of four New York Times bestsellers with almost three million copies in print: Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer.
An expert in topics ranging from influence and leadership to organizational change and effectiveness, Joseph has been cited in every major newspaper including the New York Times, Los Angeles Times, Washington Post, and the Wall Street Journal. He has appeared on hundreds of radio and television programs including ABC News, CNN, Bloomberg, CNBC, and the Today Show, and
contributes regularly at Forbes.com.