Employee engagement is the key to competitive advantage. When a team is well informed, highly engaged, and happy with their work, this creates a powerful and positively contagious environment. As a result, customers not only have a pleasant experience, but they are more likely to return to the business. This practice differentiates a business from its competitors.
By implementing a robust talent strategy, business leaders can expect to see higher quality recruitment, employee engagement and retention, and customer satisfaction, all of which increase the bottom line.
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Shelli Hendricks has served as an instructional designer, executive coach, organization consultant, and strategic business partner for Fortune 500 companies. She has built global teams, managed global executive coaching practices, delivered leadership programs for high-potential future leaders at every level in organizations, and coached executive teams through strategic business transformations. As the founder and president of Blue Horizon Solutions, Shelli now works with leaders to unlock extraordinary team performance, personal effectiveness, and organizational excellence. She holds a master’s degree in educational technology and organizational development and change and is currently pursuing a PhD in organizational development and change at Fielding Graduate University. In business and in life, Shelli’s philosophy is: Learn. Lead. Leave a Legacy.
