You run a program and, as a result, productivity improves. But what is that improvement really worth? Here’s where ROI comes in. While ROI has a long history of use, it remains one of the most misunderstood and misrepresented metrics in the learning and development data dictionary. During this webcast, you will learn what ROI is, what it is not, and how to make it work. Join Patti Phillips, CEO and president of ROI Institute, as she describes ROI and the ROI Methodology. Building on her most recent publication, ROI Basics, 2nd Edition, Patti will help you understand:
• why it is as important today as it has ever been to embrace ROI
• how to calculate the ROI and its sister metrics, the benefit-cost ratio, and payback period
• what ROI can do for you.
Please register above to view this Webinar.
Patti Phillips is president and CEO of ROI Institute and was the ATD Certification Institute's 2015 CPLP Fellow. Since 1997, she has worked with organizations in more than 60 countries to help them demonstrate the value of a variety of programs and projects. Patti serves on the board of the Center for Talent Reporting, as distinguished principal research fellow for The Conference Board, and as faculty for the UN System Staff College in Turin, Italy.
Patti has written and edited numerous books and articles on the topics of measurement, evaluation, and ROI. Recent publications include Measuring the Success of Employee Engagement, Measuring the Success of Leadership Development, Making Human Capital Analytics Work, Measuring the Success of Learning Through Technology, Measuring the Success of Organization Development, and Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance.
