You've probably heard about design thinking—maybe you've read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying design thinking, and what business results come from it? Design thinking is not just a trendy buzzword; it's a proven and practical method to create human-centered solutions.
During part 1 of a two-part webcast series, Keith Keating, senior director of Global Learning Strategies, shares a thorough look into the principles of design thinking in an easy-to-understand format. Using practical examples and stories, this webcast will provide you with a solid foundational understanding of design thinking and ideas for ways you can apply it within your own organization. Keith has taken his theoretical design thinking education from MIT and brought it to life with Fortune 500 companies to help create learner-centric experiences, products, and processes. He will help you jump-start your transformative journey from being a theoretical learner to a design thinking practitioner.
In this webcast, you will learn about:
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With a career spanning over 20 years in learning & development, Keith Keating holds a Master’s Degree in Leadership and has experience in a myriad of areas ranging from Instructional Design, Leadership Coaching, Operations Management, and Process Transformation.
More recently Keith has been leading clients on the development and execution of their global learning strategies. Regardless of the role, at the heart of everything Keith does centers around problem solving. He studied Design Thinking at MIT’s Sloan School of Management and found Design Thinking was a perfect tool to add to his problem solving "toolkit". Since then, Keith has been utilizing Design Thinking to help clients tap into understanding and resolving unmet customer needs.