With today's high-stress environment, it has become almost reflexive to try to multitask. Neuroscience research has demonstrated that our brains are not capable of multitasking effectively. Instead, we need to be more mindful and focused—and that is where listening comes in. Active listening helps build more positive relationships, reduces errors, and helps productivity. With tremendous competition for attention, listening requires both will and skill to be effective. Join this interactive webcast to learn some practical ideas to improve your listening skills and help others. You’ll:
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Marjorie Derven is founder of HUDSON Research & Consulting (www.hudsonrc.com), providing research, training, and organization development strategies to maximize organizational performance, which increasingly involves virtual teams. She is also a senior fellow at The Conference Board, Human Capital Practice, and has written more than 20 articles on topics that include learning, diversity and inclusion (D&I), talent management, and organizational change. Marjorie served as chairperson of the T+D magazine Editorial Advisory Board and is a frequent speaker at global conferences. Visit her monthly ATD blog series on D&I issues at www.td.org/Communities-of-Practice/Human-Capital/Best-Practices-in-Diversity-and-Inclusion.
