Elissa Tucker is a Research Program Manager at APQC, focusing on the topic of human capital management. She has 15 years of HR research, writing, and consulting experience. She co-edited and contributed to the book Workforce Wake-Up Call: Your Workforce Is Changing, Are You?, John Wiley & Sons, 2006.

Sue Lam is a Research Specialist at APQC. Her work focuses on uncovering human capital management best practices and benchmarking. She has eight years of experience in data analytics, writing, and the development and implementation of large-scale research projects.

Doug Kirkpatrick is the author of Beyond Empowerment: The Age Of The Self-Managed Organization. He is an organizational change consultant, TEDx and keynote speaker, executive coach, writer, and educator. He holds degrees in economics and law, and has a Senior Professional in Human Resources (SPHR) designation with the Society for Human Resource Management. He also served as a Director for the Professional Coaches and Mentors Association, the Children's Services Network, and the Merced County Workforce Investment Board.

Kirkpatrick played the first season of his business career in the manufacturing sector, principally as a financial controller and administrator with The Morning Star Company of Sacramento, California, a world leader in the food industry. He now engages with the Morning Star Self-Management Institute and other vibrant organizations and leaders to co-create the future of management.

Lynette Van Steinburg has worked in the sphere of corporate learning, culture, and engagement since 1997, and has experience in project management, design, development, leadership, change management, quality assurance, organizational development, communications, and more. Her entire career has included participation in, or leadership of, one or more virtual teams.

As an employee of PriceWaterhouse Coopers and IBM consulting practices, Lynette was fortunate to work with clients like Nike, T-Mobile, CN, BC Hydro, Alpha Technologies, and other world-class organizations in bringing excellence and thoughtfulness to their learning landscape during times of change.

Lynette has also worked for BusinessObjects/SAP and TELUS as a culture, learning, and engagement leader who works with employees, leaders, and customers to provide the guidance and learning they need in a way that benefits the entire organization. Specifically, Lynette helped drive successful innovation and culture change through the TELUS leadership philosophy, induction, and virtual collaboration initiatives, all from her home office on her family's cattle ranch in Southeastern British Columbia, Canada.

Debra France drives leadership development at W.L. Gore & Associates. Since it was founded in 1958, W.L. Gore & Associates has operated in a non-hierarchical manner to optimize its ability to innovate. Debra helps teams articulate Gore's organic processes for developing leaders and fostering innovation, so this wisdom can be embedded into the design of learning experiences and organizational processes.

For more than two decades she has led design teams that provide learning support for technologists and leaders. She previously served as the Learning Leader for SEMATECH, the semiconductor manufacturing research consortium, and managed executive and management development at Dell. She earned masters' degrees from Rochester Institute of Technology and the University of Texas at Austin, and a doctorate from Columbia University. Her dissertation study focused on cultural practices that create conducive environments for innovators.

In addition to researching and designing learning for innovators and their leaders, Debra has engaged in the study and application of innovative learning design to support the development of adult learners and leaders in technology environments.