Laurie Miller is the director of ASTD research services. In that capacity she serves as ASTD’s senior research program strategist and designer. She provides oversight and direction for all of ASTD’s internal and external, industry specific, and market research services. Laurie can be contacted at lmiller@astd.org.

Karl Kapp is a professor of instructional technology at Bloomsburg University in Bloomsburg, PA. He writes the widely read Kapp Notes blog and is a regular contributor to ASTD’s Learning Circuits blog. Karl has written or co-authored six books on the convergence of learning and technology, including the bestselling book The Gamification of Learning and Instruction. In that book, Karl explores the research and theoretical foundations behind effective game-based learning. He examines everything from variable reward schedules to the use of avatars and games to teach prosocial behaviors. Karl’s latest book The Gamification of Learning and Instruction Fieldbook provides instructions for implementing the ideas from The Gamification of Learning and Instruction. Karl is committed to helping organizations develop a strategic, enterprise-wide approach to organizational learning. He believes that effective education and training are the keys to increased productivity and profitability. Karl can be reached at www.karlkapp.com.