Louis Carter is the author of more than 10 books on best practices in leadership and management, including Change Champion's Field Guide and Best Practices in Talent Management. He is one of the top advisers to C-level executives, helping them transform their organizations into an environment where employees love where they work and want to produce the best results for the company. Carter is the recipient of ELearning! magazine's Trailblazer Award, HR Tech Conference's Top Products Award, and Leadership Excellence magazine's Best in Leadership Development for his work as founder and CEO of Best Practice Institute and the creator of the first social feedback tool, skillrater. He received an MA in social and organizational psychology from Columbia University. His newest books are Best Practices in Organization Transformation and Loving Work: How to Create a Most Loved Workplace, to be published in 2017. He has spoken for the prime minister of the United Arab Emirates' HR Lighthouse Initiative, Pentagon and U.N. officials, and various international conferences on his work and research. Learn more at www.louiscarter.com, www.bestpracticeinstitute.org, or www.mostlovedworkplace.com.