Jessica Briskin is the senior learning design and developer at Affiliates Risk Management Services. She earned a master of education in instructional systems from the Pennsylvania State University, and a bachelor of science in communication, management, and design from Ithaca College. Jessica has instructional design experience in corporate and educational industries, including K-12 and higher education as an adjunct instructor. She has been published in TechTrends and Performance Improvement Journal, and wrote a book chapter in Workforce Diversity in a Global Society. Jessica served as a researcher and author for this project.