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BEST Webcast Series: WNS—Business Goals and L&D Initiatives

Monday, December 1, 2014 9:00am - 10:00am EST  
Host: Association for Talent Development
By: Bindu Vinodhan, Global Head - Learning and Development , WNS Global Services
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In a global business environment, growth, profitability, agility, and sustainability are recognized as the key focus areas in organizations. Today, learning and development (L&D) initiatives are evaluated based on the business value they drive to the organization. Today, there is a need to clearly define, measure, and communicate the impact and value of L&D, ensuring that there is better alignment between the business goals and L&D initiatives.

This webinar will explore the changing paradigms in learning evaluation and the ways in which L&D functions can establish relevancy for learning measurement. Using a case study the speaker shares the journey of an L&D function that moved from dwelling on activity analysis to metrics that create business impact, where leadership-development investments are linked to building capabilities that can produce superior business results.

Key takeaways from the webcast include:

  • an appreciation of the need to integrate the traditional ways of data gathering with the new and upcoming options
  • a practical framework for measuring the value and impact of training, both qualitatively and quantitatively, and guiding sound investment decisions
  • a brief overview of how to apply the framework and the role L&D practitioners need to adopt to clearly demonstrate tangible business impact.

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Presenter

Bindu Vinodhan
Bindu Vinodhan

Global Head - Learning and Development, WNS Global Services

Bindu Vinodhan is the global head of learning and development (the WNS Learning Academy) at WNS Global Services. As the head of learning and development, Bindu has played a pivotal role in turning the WNS Learning Academy into a key differentiator for the company.

An accomplished professional with almost two decades of experience in learning and development, Bindu has worked with many leading brands. Prior to WNS, Bindu was associated with Vodafone, first as head of learning and development, and subsequently as the organizational effectiveness and change leader. She was instrumental in designing and developing capability solutions for next-generation leaders, and drove sustainable change interventions focused on high-impact business results.

In the initial phases of her career, Bindu held positions with Bank of America Continuum Services, Hewlett Packard (formerly EDS), Intelenet Global Services, Tracmail India, Aptech, and NIIT. She holds a bachelor’s degree in engineering, specializing in electronics and telecom from Mumbai University, India; and a master’s degree in education, specializing in learning technology from Oxford University.


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